Shipping policy
Shipping Policy
Thank you for shopping with Sassy Vegan.
Every item is printed especially for you once your order is placed. This made-to-order process helps reduce waste and supports a more sustainable way of creating clothing.
Order Processing
All orders are printed to order before they are shipped. Please allow time for production before your order is dispatched.
During busy periods, production may take a little longer than usual, but we'll always do our best to get your order on its way as quickly as possible.
Shipping & Delivery
Once your order has been dispatched, delivery times will vary depending on your location and the shipping service used.
Where available, tracking information will be provided so you can follow your order's journey.
Please note that delivery estimates are not guaranteed and may occasionally be affected by factors outside our control, such as courier delays or customs processing.
International Orders
We are happy to ship to many countries worldwide.
Please be aware that international orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are determined by your local customs authority.
Incorrect Shipping Information
Please ensure your shipping address is correct when placing your order.
Unfortunately, we cannot be responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided at checkout.
Lost or Delayed Orders
If your order has not arrived within a reasonable time, please contact us and we'll be happy to investigate with the shipping carrier and help resolve the issue.
Questions?
If you have any questions about shipping or your order, please visit our Contact Us page. We'll be happy to help.